ENA’s Triage Offerings
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According to current studies, accurate triage is at an alarmingly low rate of 60 percent or lower. This statistic must improve for the sake of patients.
The Emergency Nurses Association recognizes that rapid and accurate triage decisions are important for successful emergency department operations and optimal patient outcomes. To ensure every ED patient gets the right care at the right time, ENA is focused on supporting and guiding emergency nurses as they overcome the challenges they face with triage.
From Emergency Severity Index® to Triage Curriculum™ to partners in research, including Mednition, ENA provides a continuum of triage education and resources for nurses of all experience levels.
“It cannot be overstated, strong triage education and training absolutely helps save lives in the emergency department.” - Terry Foster, MSN, RN, CEN, CPEN, CCRN, TCRN, FAEN
Let’s improve triage accuracy, together.
ENA Triage Workshop
ENA's Triage Workshop
The all-new Triage Workshop is an instructor-led class facilitated by ENA-approved emergency nurses with expertise in triage and experience in educating emergency nurses. Triage Workshop offers an engaging learning environment that builds beyond foundational knowledge.
Click below to register for the upcoming, live, virtual Triage Workshop.
Register here
Workshop Overview:
- Provides an interactive learning environment with instructor-led discussions and triage scenarios to practice the application of knowledge.
- Didactic information that builds upon the pre-course work.
- Clinical judgment concepts, factors affecting triage decisions and ESI algorithm education to improve triage accuracy.
- Earn up to 17.5 CNE contact hours
What's Included:
- Triage scenarios
- Instructor-led discussions
- Clinical judgment concepts
- Additional didactic information
- Dedicated discussion of the ESI algorithm to increase triage accuracy and acuity assignment
- ENA's Triage Curriculum is included at no cost to the learner. Triage Curriculum is strongly recommended as pre-coursework that should be completed before attending the course.
Proven Results of The Triage Workshop:
Based on a survey done at pilot hospital leaders in 2024, Triage Workshop saw:
- 80% strongly agreed triage workshop increased their recognition of high-risk patients
- 20-40% of learners improved their triage accuracy within nine months.
- increased accuracy in identifying ESI 1s and 2s as well as increased confidence in the triage role
Benefits of Triage Workshop:
The importance of triage education:
- Improve patient safety
- Gain skills for efficient resource allocation
- Improve accurate assessment
- Learn tools to manage patient flow
- Develop confidence in stress management
You can learn even more about Triage Workshop by listening to the ENA Podcast or watching the Triage Workshop Informational Webinar:ENA Podcast Episode - Bridging the Knowledge Gap: ENA's New Triage Workshop
Testimonials from Learners:
- "The Triage Workshop helped me as a new ED nurse to obtain clarification from observed common practices and intended algorithms. Knowing the value behind how and why we triage using the ESI helps me see the bigger picture and the potential trajectory of my patients. This course should be a requirement before any new nurse is thrown out into the front as T1." - Kevin P.
- "Love the class. Loved the actual triage situations so you can practice right away lessons learned. As an experienced triage nurse, I loved the reminders to do our best for each patient, overcome your bias, and stop at ESI 1 and then move down."
- "I have had to take a lot of courses like this as a new grad RN and this is the first one that I didn't feel bored and did not feel bored and did not feel like I was wasting time. I actually learned a lot."
- "Hearing the justifications for the ESI levels... there will definitely be a change for me and how I triage and assign ESI's/This was a very informative and eye-opening course."
Testimonials from ED Leaders:
- "The pre-course modules and Triage Workshop were very effective in introducing triage and ESI Levels to the new nurses or nurses who are preparing to transition to Triage role in the Emergency Department. The course materials provided excellent theoretical support while the in-person Triage Workshop allowed for a comprehensive understanding of the materials and meaningful discussion on clinical application." - Jhoanna G.
- "The Triage Workshop gave staff a better understanding of the different nuances of triage and how they can make a better clinical decision about the acuity for their patients." - Jennifer M.
- "Many of the nurses who participated felt that this reinforced their ESI knowledge/ They also felt that it was a great reminder that there are often patients that should be an ESI 1 that they were making an ESI 2/ Application of the knowledge was a great help for the staff who attend." - Ann K.
Triage Workshop learners saw an overall increase of 24.5 percent in knowledge scores.
ENA Triage Curriculum
A triage nurse must have exceptional critical thinking skills, clinical expertise, communication skills, compassion and a comprehensive understanding of triage as a point-of-entry process. The all-new ENA Triage Curriculum is a series of courses designed to build a comprehensive base of triage knowledge for the emergency nurse. Click here to watch the ENA Triage Curriculum recorded webinar to learn more.
ENA Triage Curriculum
"Due to the myriad of challenges facing emergency departments, emergency nurses are being asked to function in a triage role sooner than ever before. Having a strong curriculum that is complete and focuses on more than just a triage algorithm is essential. The ENA Triage Curriculum covers a wide breadth of topics ranging from special patient populations to health care law. It also goes in-depth about patient communication, symptom presentation and triage assessment, disaster and mass casualty, and prioritizing. These courses offer an excellent foundation for new emergency nurses learning triage, experienced nurses hoping to refresh and validate their knowledge, and emergency departments hoping to standardize their staff’s triage education. I am thrilled that ENA is now offering this essential and evidence-based Triage Curriculum."
- ENA University Provost Patti Kunz Howard, PhD, RN, CEN, CPEN, NE-BC, TCRN, FAEN, FAAN
Overview:
- Triage Curriculum provides an emergency nurse with the range of foundational knowledge needed to accurately triage patients
- Includes eight courses that can be purchased together or individually
- The content is suitable for all levels of experience
- Earn up to 11.25 CNE contact hours for all 8 courses
Courses Included:
- Introduction to Triage
- Healthcare Law in Triage
- Communication and Patient Experience
- Emergency Severity Index® 2.0 Online Course
- Symptom Presentations and Triage Assessment
- Special Population Considerations
- Prioritizing
- Triage in Disaster and Mass Casualty Situations
Click here for group pricing options.
Emergency Severity Index Education
The ESI® algorithm used by approximately 94 percent of U.S. hospitals, provides nurses the tools needed to properly assess patients to optimize patient flow, ensure timely and appropriate care and improve patient
outcomes. To support proper training and education on how to utilize the ESI algorithm, ENA offers a handbook and online course that include updated content and research that support Emergency Severity Index level criteria and clarify language
that could lead to misinterpretations.
ESI Handbook, 5th Edition
This handbook assists emergency nurses with the implementation of the Emergency Severity Index. The current handbook has been reorganized and simplified to better explain each decision point within the algorithm. While the algorithm is fundamentally unchanged,
there is clarifying wording to support ED nurses in their acuity decision-making.
Download the free handbook
The handbook does not provide comprehensive triage training. It is best used in conjunction with comprehensive triage education such as ESI 2.0 Course and Triage Curriculum.
Emergency Severity Index 2.0 Online Course
Learn methods and best practices to properly apply and utilize the ESI algorithm to better identify patients who should be seen first while prioritizing the care of patients with less emergent conditions through engaging interactive online modules.
Course includes:
- Knowledge checks
- Case examples
- Post-course exam to test the learner’s application of ESI
- Earn up to 5 CNE contact hours
Click here for group pricing options.
Emergency Severity Index Pediatrics 2.0 Online Course
Learn methods and best practices to properly apply and utilize the ESI algorithm with a pediatric focus.
Course includes:
- Knowledge checks
- Case examples with a pediatric focus
- Post-course exam to test the learner’s application of ESI to pediatric patients
- Earn up to 5 CNE contact hours
AI and Triage
ENA partnered with Silicon Valley-based Mednition to focus on research and the machine learning technology, KATE, to improve ESI triage accuracy.
About KATE
Real-time AI notifies triage nurses to anomalies in care that merit a second look. KATE combines clinical expertise and learnings informed by more than 10 billion data points to predict the acuity of emergency triage patients. KATE works within existing workflows and with any EHR.
Click here to get in touch with KATE.
Resources
- Click here to download the ESI Handbook, 5th Edition
- Click here for the latest ESI and triage education news
FAQ
- Click here for the ENA Triage Workshop FAQ.
- Click here for ESI FAQ
- Click here for the ENA Triage Curriculum FAQ